Putting resident feedback at the heart of redesigning a drug and alcohol treatment service has earned Surrey partners national recognition.
The team behind the i-access service – a partnership between Surrey and Borders Partnership NHS Foundation Trust, Surrey County Council and Catalyst, a specialist non-profit organisation – were finalists at the Health Service Journal Partnership Awards.
Sinead Mooney, Surrey County Council’s Cabinet Member for Adults and Public Health, said: “After listening to views and feedback, the team brought together specialists, clinicians and people who have experience of using the service to make sure that support and treatments are truly tailored to individual needs.
“This ground-breaking approach has improved people’s recovery journeys while they access one local service, leading to more people successfully completing treatment.
“This service is a great example of how doing things differently with our partners can lead to benefits for residents – congratulations to all involved in receiving this prestigious national recognition.”
Read the media release here.
Visit the i-access website to find out more about the service.