Between 11 August and 10 November 2025 Surrey County Council (SCC) will trial an online booking system for residents at Camberley and Lyne (Chertsey) community recycling centres (CRCs).
The system is being trialled to ease congestion at peak times, improve the service for residents and help SCC manage the CRCs more effectively. Following the trial, the impact of the booking system will be evaluated, which will include asking residents to provide feedback.
Natalie Bramhall, Cabinet Member for Property, Waste and Infrastructure, said, “We’ve seen booking systems at CRCs introduced by councils in other areas of the country with great success and would like to trial a system of our own. We have listened and will continue to listen to residents and businesses to help shape the CRC service we provide to make it as easy to use and effective as possible for Surrey residents.“
To book a slot, residents will access an online booking system via SCC’s website. Residents unable to go online can book a slot by calling 03456 009 009.
Slots will be available to book two weeks in advance with the system going live on 28 July 2025. Residents can make up to 10 appointments per month, each slot lasts 15 minutes and residents can arrive at any time within that period. From now until 11 August, residents can still visit both CRCs as usual, and no other CRCs will be impacted by the system.
All other CRC rules will stay the same, including the need to bring proof that you are a Surrey resident and the need for a valid van permit if visiting in a van, pickup or trailer.
For more information and to book a visit (28 July onwards), go to surreycc.gov.uk/recyclebooking
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