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National Consumer Week

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Efforts to protect vulnerable adopted nationally

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Surrey County Council’s efforts to protect vulnerable people from doorstep crime have been adopted nationally. As part of National Consumer Week (November 12 to 18), the Trading Standards Institute launched its ‘no cold calling super sign’ which tells doorstep callers to leave and not return. The sign is based on Surrey County Council Trading Standards … Continue reading →

National Consumer Week – dementia sufferer’s ‘free’ burglar alarm

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An elderly dementia sufferer pressured into paying £7,000 on a 15-year contract for a ‘free’ burglar alarm has got her money back, thanks to consumer champions at Surrey County Council Trading Standards. Nesta Hollis, 77, from Esher, Surrey, was recovering from two strokes when she became one of the hundreds of thousands of people a … Continue reading →

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