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A coordinated national effort “Operation Machinize” has seen Surrey’s Trading Standards team collaborating with partners to seize £58,075 of illegal goods. The multi-agency approach involved Buckinghamshire & Surrey Trading Standards, Surrey Police, Home Office Immigration, Department of Work and Pensions (DWP) and tobacco detection dogs, targeting high street businesses suspected of criminal activity across Surrey. … Continue reading
Buckinghamshire and Surrey Trading Standards are marking the 150th anniversary of World Metrology Day today (Tuesday 20 May) — a foundational agreement that established the international framework for measurement standards. Goods that consumers buy, such as ingredients for a recipe, petrol from the station or medicine doses, must be accurately measured to ensure that consumers are … Continue reading
A dangerous e-bike battery that caused a house fire in Surrey has been successfully removed from sale on Amazon, thanks to the proactive efforts of Surrey Fire and Rescue Service and Trading Standards. The fire, which occurred recently in a Surrey home, was caused by an unsafe Unit Pack Power battery pack from a converted … Continue reading
Stephen Mills, former director of A1 Lofts and Extensions Limited and other companies, has been found guilty of fraud, following a two-week trial at Guildford Crown Court. The 69-year-old fraudster from Walton-on-Thames was also found guilty of consumer protection breaches. The verdict was delivered on 25 October 2024 after the jury deliberated for approximately three hours. Sentencing … Continue reading
Surrey County Council (SCC) are currently seeking feedback from residents on how the council uses its financial resources. These views will help inform the draft budget for the 2025/26 financial year. Each year, the council is required to balance its budget so that spending does not exceed income from council tax, grants and other sources. … Continue reading
Residents are being warned to be aware of online ticket scams that are catching out eager concert-goers ahead of the summer. Buckinghamshire and Surrey Trading Standards is pleased to announce the launch of a campaign aimed at curbing event ticket fraud across both counties. With a number of residents falling victim to deceptive practices when … Continue reading
Residents are encouraged to do their research and always look for reputable and recommended tradespeople before having any work done on their property. Buckinghamshire and Surrey Trading Standards is pleased to announce a partnership with United Knowledge Ltd to provide its ‘Trading Standards Approved’, trader’s scheme. The collaboration marks a significant milestone in the efforts … Continue reading
Buckinghamshire & Surrey Trading Standards is cracking down on telephone scammers this festive season by encouraging people with vulnerable family or friends in Surrey or Buckinghamshire to support them in applying for a free* trueCall device, to prevent telephone scammers and nuisance callers getting through. 73% of all UK adults have been targeted by fraudsters, … Continue reading
The owner of a business that failed to comply with a food improvement notice has been sentenced following a recent Trading Standards investigation. On Thursday 2 November at Staines Magistrate Court, Arulnantham Jogeswaran, 53, Chessington, owner of Royal Chicken and Pizza in Dorking, was charged with failing to comply with a notice that required the … Continue reading
Trading Standards are running two activities during Safeguarding Adults Week this year to assist people in spotting and stopping scams, preventing scammers from having a lasting impact on their wellbeing. Everyone is welcome to join the free webinar on Tuesday 21 November at 10.30am, focused on how to spot and stop a scam, including essential … Continue reading
Buckinghamshire & Surrey Trading Standards officers raided Kempton Market last week (Thursday 7th September) in a bid to stop the sale of counterfeit and unsafe products. The operation, planned and conducted with partners from the Anti-Counterfeiting Group, The Intellectual Property Office, the South East Regional Organised Crime Unit and Surrey Police, was in response to … Continue reading
Buckinghamshire and Surrey Trading Standards have issued a safety warning to residents after testing a number of energy saving electrical products. The products (pictured below) in question are: The products are being marketed in response to the ongoing cost of living crisis. Not only were the products found to be unsafe, but they also falsely … Continue reading
Surrey County Council has been officially accredited as a “Friends Against Scams” (FAS) organisation. FAS is an initiative run by the National Trading Standards (NTS) Scams Team that aims to protect and prevent people from becoming victims of scams by empowering people to ‘Take a Stand Against Scams’. The accreditation follows on from some impressive … Continue reading
Three fraudsters have been sentenced following a detailed Trading Standards investigation. On Friday 6 January 2023 at Winchester Crown Court, three individuals were convicted on charges relating to the provision of roof maintenance and general maintenance to which false representations were made regarding both the necessity and value of the work. Three victims were identified … Continue reading
Buckinghamshire and Surrey Trading Standards officers are returning thousands of pounds to residents who have been defrauded by an international lottery scam. In a landmark investigation, the National Trading Standards Team hosted by Surrey County Council, working with the United States Federal Trade Commission, identified US-based fraudsters who targeted UK households with scam mail offering … Continue reading
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