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VIDEO: Health and social care champion secures new contract to give residents a strong voice in shaping services

A local health and social care champion has secured a new, longer contract to continue seeking residents’ views on the services they receive.

Healthwatch Surrey is an independent organisation which gives people in Surrey a strong voice to help improve, shape and get the best from local health and social care services. It uses residents’ feedback to make recommendations to the county council and NHS partners which influence, inform and if necessary, challenge decisions and plans for local services.

The new contract awarded to Healthwatch Surrey is for five years, starting in April 2020, with a possible two-year extension. This builds on the original three-year contract awarded to the organisation, which was then extended two years.

Health and social care champions form part of a wider national initiative that aims to join up local NHS, social care and public health services, and focuses on person-centred health and social care.

Sinead Mooney, Surrey County Council’s Cabinet Member for Adult Social Care and Public Health, said: “This new, longer contract for Healthwatch Surrey will help make sure that the voices of people who use health and social care services are heard and harnessed to drive improvements. The feedback we receive helps us to work effectively with our health partners for the benefit of residents.”

Deborah Mechaneck and Jason Davies, the co-chairs of Healthwatch Surrey, said: “The whole team at Healthwatch Surrey are delighted to be awarded the new contract. We and our Health and Social Care system partners share a vision for services that better meet people’s needs and expectations. The Healthwatch Surrey team are excited and committed to play our part, representing the views of people and communities to help make that vision a reality.”

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