COVID19, General

New virtual wellbeing and mental health interactive hub launches in Surrey

A new online wellbeing hub has launched today enabling Surrey residents to access a range of mental health and emotional wellbeing sessions virtually from the comfort of their own home.

Surrey Virtual Wellbeing is designed to become a one-stop-shop where those who require mental health or emotional wellbeing support can view, register and access online activities including virtual coffee mornings, group chat sessions and tailored exercise classes – all sessions that ordinarily would have been held face to face prior to the current lock-down measures.

The Hub hosts a range of activities and support sessions from Surrey third sector organisations including Community Connections (Richmond Fellowship, Catalyst, Mary Frances Trust and their partners), Age UK Surrey and The Surrey Coalition of Disabled People. It is intended to sign-up more organisations as the project progresses.

As a joint partnership between Surrey Heartlands Health and Care Partnership, Surrey County Council and Surrey and Borders Partnership NHS Foundation Trust, the initiative is one of a number of measures being introduced to support the most vulnerable and sometimes socially isolated residents remain connected during COVID-19 isolation. The Hub will continue to run post lock-down measures to continue supporting those requiring mental health or emotional wellbeing support.

Tim Oliver, Leader of Surrey County Council said: “Current isolation measures have created many challenges, including how residents continue to access support they often rely for matters such as their mental health. The online Hub will help bring a range of interactive sessions and workshops together in one place, enabling our residents to stay connected and look after their mental wellbeing.”

Professor Helen Rostill, Director of Mental Health at Surrey Heartlands and Chief Innovation Officer and Director of Therapies at Surrey and Borders Partnership, said: “I am delighted that Surrey’s health and care organisations have come together to develop this innovative response to the coronavirus crisis.

“In this first wave of the Hub’s development, we’re connecting Surrey residents with emotional wellbeing support from third sector organisations in our area – and linking this with the wealth of wider information for vulnerable people and key workers already available on the Healthy Surrey website.

“Our next step is to explore how we can expand on this to include other mental health services such as talking therapies.”

Residents can access the hub by visiting the Healthy Surrey website at Here people can view the range of classes and register their interest, and a member of the organisation running the session will get in touch to finalise details. People can self-refer, or be referred by someone else. Those who are unable to access the online service, can access emotional wellbeing support through a free, 24 hour confidential helpline on 0808 802 5000 (in high demand periods an answerphone system may be in place) or by SMS Text 07537 432411 (staffed Monday to Friday 9am-2pm).


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Notes to Editor

  1. Surrey Heartlands is a partnership of health, care and local authority organisations working together across most of Surrey – with staff, patients, their carer’s, families and members of the public – to transform local services and support people to live healthier lives. Together we are known as an ‘Integrated Care System’ – partnerships where health organisations, the local authorities and others take a collective responsibility for improving the health of the local population, managing resources (including money) and making sure services are high quality. 
  2. The Surrey Virtual Wellbeing Hub is hosted on Healthy Surrey by Surrey County Council. Mental Health and Wellbeing providers and their partners manage and host each virtual session, promoting each session via the Hub. Some of the key third sector organisations involved are:
    1. Catalyst – (Guildford and Waverley, Surrey Heath and Farnham, Spelthorne, Woking, Runnymede, West Elmbridge)
    2. Richmond Fellowship – (east Surrey including Redhill, Reigate and Tandridge)
    3. Mary Frances Trust – (Mole Valley, Epsom and Ewell, Banstead, East Elmbridge)
    4. Surrey Coalition for Disabled People –
  3. Surrey and Borders Partnership NHS Foundation Trust is aprovider of mental health, learning disability and drug and alcohol services for people of all ages in Surrey and north east Hampshire. Our high-quality care focuses on enabling people and their carers to live well. More information at


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