Surrey asks “how can its Local Offer website be improved?”

Surrey County Council and partners are asking for young people with Special Educational Needs and/or a Disability (SEND), their parent/carers and the practitioners supporting them, to share their views and experiences of its Local Offer website.

All local authorities must have a Local Offer website that provides information and the details of services available for children and young people with SEND and their families. The consultation, which opened today, aims to understand if Surrey’s Local Offer website is helpful, easy to use and gives those using it the information and advice that they need. It will also establish if the Local Offer is being sufficiently promoted and whether those visiting the website feel able to feedback about its development.

Benedicte Symcox, Operations Lead at Family Voice Surrey, said:

“Family Voice Surrey are pleased to promote participation in a consultation about the Local Offer website. As a parent/carer myself, I know how important finding the right information and support is for families and how significant it is to be able to do so quickly and easily.
This short consultation asks how helpful and user friendly the current Local Offer website is and the ways in which you feel improvements could be made. The questions are mainly simple “tick box” questions, but there are also free text boxes which allow you to share your experiences of the website in more detail.

We would urge you to complete the consultation. Your feedback will be essential in ensuring that the Local Offer is developed in a way that is as helpful as possible to families.”

Julie Iles, Surrey County Council Member for All-Age Learning, said:

“The Local Offer website is an essential means of ensuring that families of children with Special Educational Needs and Disabilities (SEND) in Surrey can receive the right information, advice and support when they need it.

We want to use this consultation to hear how we can develop the design and content of the website, in order to significantly improve the experience and outcomes of those using it.”

Visit to view the survey and take part.


Comments are closed.


Enter your email address to receive new releases by email.

%d bloggers like this: