Survey to help shape future of home-based care

Residents who receive home visits from care workers are being encouraged to complete a short survey to help shape and improve home-based care services in Surrey.

Relatives with loved ones who receive care at home are also invited to contribute to Surrey County Council’s survey which is available here.

Sinead Mooney, the county council’s Cabinet Member for Adult Social Care and Public Health, said: “Our vision is for older people to be able to lead independent and fulfilling lives for as long as possible in their own homes, with support if they need it from their own networks and local community services.

“Visits from care workers are so important for helping many of our residents remain in their homes and local communities for longer and we want to see if there are ways we can improve this service for the future. If you or a loved one receives visits from a care worker at home, we would love to hear your feedback.”

The county council and the NHS currently work with around 170 care companies. Most work with older people, including those with dementia. Some work with younger disabled people, and people with autism and mental health conditions.

The current contract with care agencies will end on 30 September 2021 and a new contact will continue without interruption to services from 1 October 2021.

With the contract due to end next year, there’s an opportunity for residents who receive home-based care services to help shape the future of local provision.

The survey is seeking a range of perspectives on home-based care, whether the cost of care is covered by the county council, the NHS or the resident themselves.

The survey, including details of alternative formats, is available here until Sunday 25 October.



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