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Trading Standards

This category contains 97 posts

Healthy eating scheme gets 150th member

A healthy eating scheme aimed at promoting nutritious food when dining out has welcomed its 150th member. The Cafeology at Godalming Leisure Centre, was named as the latest recipient of Surrey County Council Trading Standards’ Eat Out Eat Well award. The eatery was honoured during a presentation at the cafe on Wednesday, 6 February, by … Continue reading

BBC Surrey interview about National Consumer Week

As part of National Consumer Week, Surrey County Council’s Cabinet Member for Community Safety Kay Hammond spoke to BBC Surrey about the work being done to tackle the problem of cold calling. – Audio courtesy of BBC Surrey

National Consumer Week – dementia sufferer’s ‘free’ burglar alarm

An elderly dementia sufferer pressured into paying £7,000 on a 15-year contract for a ‘free’ burglar alarm has got her money back, thanks to consumer champions at Surrey County Council Trading Standards. Nesta Hollis, 77, from Esher, Surrey, was recovering from two strokes when she became one of the hundreds of thousands of people a … Continue reading

Child health warning over bling dummies and novelty sunglasses

Seizures of potentially lethal bling dummies that could cause choking and novelty sunglasses that could lead to long term eye damage, have sparked a child health warning. Hundreds of bling dummies, bottles and beakers have been seized this summer in operations by Surrey County Council Trading Standards. Small ‘gems’ that are glued to the brightly … Continue reading

Church’s Olympic chief impersonated in lottery scam

Olympic lottery scammers are impersonating the Church of England’s London 2012 chief in order to swindle personal details out of unsuspecting victims, sparking a warning from Surrey County Council Trading Standards. In a bogus letter, emblazoned with an imitation London 2012 logo and Olympic rings, recipients are told they have won more than £500,000. It … Continue reading

Fake alcohol fears ahead of Diamond Jubilee and Euro 2012

Fears over criminal gangs flooding the UK with fake alcohol ahead of Diamond Jubilee and Euro 2012 celebrations have sparked a warning to drinkers. The safety message follows a prosecution by Surrey County Council Trading Standards of a shopkeeper in Staines-upon-Thames for stocking more than 200 bottles of fake booze including: * 95 bottles of … Continue reading

Rapid action team saves victims £1.25 million

A crack team of consumer champions has stopped conmen ripping off unsuspecting victims to the tune of £1.25 million since it was formed. In the last financial year alone, Surrey County Council Trading Standard’s rapid action team (RAT) prevented victims handing over almost £120,000 to rogue traders. The team is on standby to provide a … Continue reading

Sales tricks land energy giant with £1.25 million fine

Scottish and Southern Energy was today fined £1.25 million for using doorstep sellers to trick people into switching energy supplier. The punishment marks the end of a landmark prosecution by Surrey County Council Trading Standards that was the first of its kind against one of the ‘big six’ energy firms. Trading Standards officers doggedly pursued … Continue reading

Scottish and Southern Energy appeal rejected in the High Court

Detail: The Court of Appeal today rejected Scottish and Southern Energy’s appeal against a conviction for misleading potential customers, in order to persuade them to switch energy supplier. The original prosecution was brought by Surrey County Council Trading Standards. Quote: Kay Hammond, Surrey County Council’s Cabinet Member for Community Safety, said: “This case shone a … Continue reading

Counterfeit vodka could have caused blindness

A shopkeeper who sold fake vodka that could cause drinkers to go blind has been fined £16,000. The toxic tipple was found to contain 235 times the legal level of methanol when tested in a lab. An inspection by Surrey County Council Trading Standards uncovered 14 bottles of the counterfeit Glen’s Vodka on sale at … Continue reading

BBC Surrey interview about dangerous ‘bling’ dummies

Surrey County Council Trading Standards Officer Steve Playle speaks to BBC Surrey about the dangers of ‘bling’ dummies. For more information on the dummies read the full story here. Click below to listen to the interview -Audio courtesy of BBC Surrey

Choking danger over ‘bling’ dummies and baby bottles

‘Bling’ children’s dummies and baby bottles that could cause choking and lung problems have sparked a warning to parents from Surrey County Council Trading Standards. Safety tests revealed small ‘gems’ attached to the brightly coloured pacifiers and bottles can easily fall off and form into clumps, leading to choking if they are swallowed. It is … Continue reading

Olympic advertising advice from the ODA

With 240 days until the start of the Olympic Games and 241 days until the cycle races come to Surrey, the Olympic Development Authority (ODA) has released information for businesses wanting to trade or advertise close to the cycle routes. Further details can be found from this ODA release.

Unsafe vodka sparks health warning

Unsafe ‘vodka’ containing potentially dangerous chemicals that pose a health risk has sparked a warning to drinkers and businesses from Surrey County Council Trading Standards. ‘Drop Vodka’ has been found for sale in off-licences, corner shops and petrol stations across Britain at rock-bottom prices, including just over the county border in Aldershot. Tests on the … Continue reading

Slice of bread contains as much salt as a bag of crisps

Detail: Surrey County Council Trading Standards is spearheading a drive to tackle the hidden health dangers of excess salt levels in bread. The consumer champion is working with bakers to help them reduce salt in their products in order to improve customers’ health. A survey by Consensus Action on Salt and Health (CASH) revealed that … Continue reading

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