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Steve Playle from Surrey County Council Trading Standards gives his reaction to the news that energy company SSE has been fined £10.5 million by energy regulator Ofgem. You can read a statement on the subject from Surrey County Council Trading Standards here.
Steve Playle, Surrey County Council Trading Standards Investigations and Enforcement Manager, said: “We’re pleased Ofgem has finally taken action, but as far as we and consumers are concerned this is two years too late. “Surrey County Council Trading Standards made history in May 2011 when we won a landmark prosecution against SSE for using misleading … Continue reading
A crack team of consumer champions has stopped conmen ripping off unsuspecting victims to the tune of £1.25 million since it was formed. In the last financial year alone, Surrey County Council Trading Standard’s rapid action team (RAT) prevented victims handing over almost £120,000 to rogue traders. The team is on standby to provide a … Continue reading
Scottish and Southern Energy was today fined £1.25 million for using doorstep sellers to trick people into switching energy supplier. The punishment marks the end of a landmark prosecution by Surrey County Council Trading Standards that was the first of its kind against one of the ‘big six’ energy firms. Trading Standards officers doggedly pursued … Continue reading
Detail: The Court of Appeal today rejected Scottish and Southern Energy’s appeal against a conviction for misleading potential customers, in order to persuade them to switch energy supplier. The original prosecution was brought by Surrey County Council Trading Standards. Quote: Kay Hammond, Surrey County Council’s Cabinet Member for Community Safety, said: “This case shone a … Continue reading
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