Surrey County Council is among a group of local authorities that is set to receive £80,000 from the Local Digital Fund to look into using artificial intelligence and chatbots to help deal with people’s enquiries. Further information can be found here.
New technology has proved a success in helping to make rushing for a bus in Surrey a thing of the past. More than 1,000 passengers a month are using Surrey County Council’s mobile phone web service to check bus times.* Latest figures for this year show the service has been used an average of 1,038 … Continue reading