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Trading Standards

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Two rogue traders who scammed elderly victims jailed

Two rogue traders who scammed elderly victims across London and Surrey by tricking them into paying for unnecessary repairs have been jailed. The sentences were handed down to Albert Eastwood Jnr, of Denton Close, Surrey and Peter King, of Shurlock Avenue, Swanley, Kent, following a joint investigation by the Met Police’s Organised Crime Command and … Continue reading

Rogue trader admits conning retired Surrey teacher with excessive charges for shoddy work

A doorstep rogue trader has admitted fleecing a retired Surrey teacher with excessive charges for substandard work to her house and garden. Tom Watson pleaded guilty to running a fraudulent business after he was brought to court by Surrey trading standards officers. Their investigation found that the former teacher, an elderly widow from Stanwell, had … Continue reading

Sniffer dog duo uncovers stash of illegal cigarettes and tobacco

A pair of sniffer dogs uncovered a stash of illegal cigarettes and tobacco hidden in a box of crisps in an Epsom shop. The duo guided trading standards officers to the illicit packs after the team paid a visit to Simran Mini Supermarket, trading as Save & Smile, last summer. Pippa alerted officers to the … Continue reading

Trading standards lands key role protecting consumers from misleading advertising

Surrey’s trading standards team – jointly run with Buckinghamshire – has been awarded a contract to help protect consumers and businesses from misleading print and other non-broadcast advertising. The service has been appointed by National Trading Standards to provide enforcement services to the Advertising Standards Authority (ASA). It means the ASA will now refer businesses and … Continue reading

Roofer jailed for conning elderly couple with £7,200 repairs bill after failing to use scaffolding

A roofing boss has been jailed for two-and-a-half years after failing to use scaffolding at a Surrey home and charging the elderly residents £7,200 for repairs when a worker fell through the roof. John Thompson (pictured right), 43, left a gaping hole in the couple’s roof when he sent a labourer up without providing scaffolding, … Continue reading

Surrey builder fined for forging certificate after trading standards probe

A builder has been ordered to pay more than £4,000 after forging a building regulations certificate for a customer who raised concerns over his work. Thomas Peare, 28, of Langley Vale, near Epsom, was fined £2,000 and ordered to pay costs of £2,180 after pleading guilty to an offence under counterfeiting and forgery laws. He … Continue reading

IN PICTURES: Trading standards impounds Halloween spider toys over safety fears  

Surrey trading standards officers have impounded dozens of Halloween spider toys to stop them posing a risk to children. They barred the products from entering the country through Heathrow Airport after finding sharp exposed wires in some and choking hazards in others. In a batch of 150 “spider web” sets, spider toys had legs which … Continue reading

VIDEO and PICTURES: Firms ordered to pay £45,000 after Surrey man suffers horrific injuries from exploding gas camping stove

These are the serious injuries suffered by a Surrey resident after he started up a gas camping stove he bought online. The stove engulfed Marcus Oliver in a fireball when he turned it on, leaving him with burns to his face, hands and arms. Three firms – the retailer, distributor and importer of the product … Continue reading

Bucks and Surrey Trading Standards wins national award for supporting businesses to grow

Buckinghamshire and Surrey Trading Standards has won a national award for its work to cut red tape for businesses and boost the economy. The service* was recognised by the Government’s Office for Product Safety and Standards for its partnership work with dozens of businesses to help them comply with regulations, supporting their growth. It was … Continue reading

The top four scams reported to Surrey trading standards and how to protect yourself

During Scams Awareness Month, Surrey trading standards is highlighting the top four most common scams in the county and the ways residents can protect themselves. Scams Awareness Month is a national campaign throughout June aimed at ensuring people “don’t miss a trick” when it comes to scams. Doorstep scams The most common scam reported in … Continue reading

Sniffer dog Pippa to show off her skills at roadshows highlighting illegal tobacco trade

Sniffer dog Pippa will show off her skills in detecting illegal tobacco on a roadshow tour of Surrey to highlight the dangers of the counterfeit trade. Pippa (pictured) will be in action next week at roadshows in Camberley, Guildford, Staines and Epsom. The events are being staged by trading standards officers and health advisers to … Continue reading

VIDEO: Trading standards warning after doorstep foam insulation sellers target residents

If you’re looking at reducing your energy costs visit Action Surrey here for free advice and a list of vetted installers. To report an incident contact trading standards through the Citizens Advice Consumer Helpline on 03454 04 05 06. If you feel under real threat or in danger, contact the police on 101 or in … Continue reading

Trading standards impounds 2,600 fake Fingerling toys

Surrey trading standards officers have impounded 2,600 fake Fingerling toys brought in from China through Heathrow Airport. They barred the toys from entering the UK because they lacked crucial paperwork proving the products met safety standards and failed to include contact details for the manufacturer. Fingerlings – robotic animals such as monkeys and unicorns which … Continue reading

Christmas elf toy fails safety tests

A Christmas elf toy destined for homes around the country has failed safety tests for posing a choking risk to children. Dolls imported through Heathrow Airport had decorations on their hats and tunics which were found to tear off easily and fit exactly inside a choke test cylinder the size of a child’s throat. Officers with … Continue reading

Surrey rogue trader and money launderer son ordered to pay back more than £250,000 to scam victims

A Surrey rogue trader and his money launderer son have been ordered to return more than £250,000 to elderly residents who were charged extortionate sums for shoddy roofing and building work. Buckinghamshire and Surrey Trading Standards took John Green Senior and John Green Junior to court to recover as much as possible from the proceeds … Continue reading

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