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Trading Standards

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Trading Standards investigation leads to 18-month sentence for locksmith fraudster

A fraudster who made £11,562 after scamming vulnerable Surrey residents as an unqualified locksmith has been sentenced to 18 months in prison. Shaun Phasey (49) of Staines was trading as SP Locks and 24/7 Emergency Locksmith Services over a nine-month period. He quoted and subsequently completed work for five residents who paid via a chip … Continue reading

Doorstep crime on the rise as lockdown is relaxed

Doorstep fraud – conning residents out of their life savings – is rising as lockdown restrictions are slowly being lifted. Buckinghamshire and Surrey Trading Standards have already seen an increase in rogue traders targeting older adults using tactics such as befriending, religious affiliation, pressure and even aggression to extort money. This month an Epsom resident … Continue reading

Scams on the rise in the wake of Coronavirus

Fraudsters have been buying fake NHS and care provider lanyards so they can attempt to enter the homes of vulnerable people, Buckinghamshire and Surrey Trading Standards has warned. Officers have advised residents to never let anyone they’re not expecting or don’t recognise into their home – check first with the caller’s employer either by ringing … Continue reading

Latest service updates from Surrey County Council

A number of Surrey County Council’s services are now impacted by the coronavirus outbreak, and government guidance to slow its spread, protecting vulnerable people and key services and workers. Tim Oliver, Leader of Surrey County Council, said: “These are unprecedented times, and it calls for unprecedented action. We all must do everything we can to … Continue reading

Trading standards transforms children’s garden to celebrate landmark

Trading Standards officers have joined forces with local businesses to transform a garden at a respite care home for children with disabilities. Earlier this year, Squire’s Garden Centres became the 100th firm to join Buckinghamshire and Surrey Trading Standards Primary Authority scheme. To celebrate, the two organisations joined together to transform the bland outside space … Continue reading

Fraudster jailed after conning elderly people for unnecessary home insulation

A boss who defrauded elderly people to fund a lavish lifestyle has been jailed for three years, after a prosecution by trading standards. Adam Craig Roberts, 34, from Bournemouth pleaded guilty to fraudulently misleading often elderly people across the south of England to encourage them to buy home insulation. He was sentenced at Guildford Crown … Continue reading

Trading standards celebrates working with 100 businesses

Surrey and Buckinghamshire’s trading standards service has celebrated forging partnerships with 100 businesses to help them thrive. The service welcomed Squire’s Garden Centres as the 100th firm to join its scheme to cut red tape for businesses, supporting them to grow and provide excellent service to customers. To mark the milestone, trading standards officers teamed … Continue reading

Skip hire boss fined for pressuring customers into stumping up extra charges

A skip hire boss who pressured customers into paying extra charges for skips to be removed from outside their homes has been ordered to pay fines and court costs of more than £30,000. Brian Place, director of 1st Place Grab & Skip Hire Ltd, was sentenced by Guildford magistrates for using aggressive commercial practices after … Continue reading

Rogue trader jailed for conning retired Surrey teacher with excessive charges for shoddy work

A doorstep rogue trader has been jailed after conning a retired Surrey teacher with excessive charges for substandard work to her house and garden. Tom Watson was jailed for two years for running a fraudulent business following a prosecution brought by Buckinghamshire and Surrey Trading Standards. He was handed a further four years’ imprisonment for … Continue reading

Two rogue traders who scammed elderly victims jailed

Two rogue traders who scammed elderly victims across London and Surrey by tricking them into paying for unnecessary repairs have been jailed. The sentences were handed down to Albert Eastwood Jnr, of Denton Close, Surrey and Peter King, of Shurlock Avenue, Swanley, Kent, following a joint investigation by the Met Police’s Organised Crime Command and … Continue reading

Rogue trader admits conning retired Surrey teacher with excessive charges for shoddy work

A doorstep rogue trader has admitted fleecing a retired Surrey teacher with excessive charges for substandard work to her house and garden. Tom Watson pleaded guilty to running a fraudulent business after he was brought to court by Surrey trading standards officers. Their investigation found that the former teacher, an elderly widow from Stanwell, had … Continue reading

Sniffer dog duo uncovers stash of illegal cigarettes and tobacco

A pair of sniffer dogs uncovered a stash of illegal cigarettes and tobacco hidden in a box of crisps in an Epsom shop. The duo guided trading standards officers to the illicit packs after the team paid a visit to Simran Mini Supermarket, trading as Save & Smile, last summer. Pippa alerted officers to the … Continue reading

Trading standards lands key role protecting consumers from misleading advertising

Surrey’s trading standards team – jointly run with Buckinghamshire – has been awarded a contract to help protect consumers and businesses from misleading print and other non-broadcast advertising. The service has been appointed by National Trading Standards to provide enforcement services to the Advertising Standards Authority (ASA). It means the ASA will now refer businesses and … Continue reading

Roofer jailed for conning elderly couple with £7,200 repairs bill after failing to use scaffolding

A roofing boss has been jailed for two-and-a-half years after failing to use scaffolding at a Surrey home and charging the elderly residents £7,200 for repairs when a worker fell through the roof. John Thompson (pictured right), 43, left a gaping hole in the couple’s roof when he sent a labourer up without providing scaffolding, … Continue reading

Surrey builder fined for forging certificate after trading standards probe

A builder has been ordered to pay more than £4,000 after forging a building regulations certificate for a customer who raised concerns over his work. Thomas Peare, 28, of Langley Vale, near Epsom, was fined £2,000 and ordered to pay costs of £2,180 after pleading guilty to an offence under counterfeiting and forgery laws. He … Continue reading

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