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Trading Standards

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Surrey Trading Standards launches campaign to crack down on illegal tobacco

Surrey County Council Trading Standards and Surrey Crimestoppers have launched a campaign to stamp out the trade in illegal tobacco. Working with the Smokefree Surrey Alliance, the campaign aims to gather intelligence about manufacturers and suppliers of illegal tobacco and raise awareness of the dangers and risks to person and property. Members of the public … Continue reading

£200,000 Surrey scam victim appears on BBC programme

A Surrey pensioner conned out of more than £200,000 over 56 years before the county council’s trading standards team convinced her to stop handing over cash to horoscope tricksters and other scammers has appeared on television. Sylvia Kneller, from Farnham, spoke out on the BBC’s Inside Out South to help others. She talks about her … Continue reading

Conman jailed for three years for peddling fake DVDs worth £600,000

A conman has been jailed for three years for swindling unsuspecting shoppers out of £600,000 by selling knock-off versions of Disney’s Little Mermaid and Mrs Brown’s Boys imported from China. Trevor Pegg was found guilty of 13 counts – including importing and supplying counterfeit DVDs, running a fraudulent business and money laundering – at Guildford … Continue reading

Conman convicted of peddling counterfeit DVDs worth over £750,000

A conman who swindled more than £750k out of unsuspecting shoppers has been stopped in his tracks by Surrey County Council Trading Standards. Trevor Pegg, 61, of Epsom was found guilty on 13 different counts at Guildford Crown Court on Thursday following a prosecution brought by the council. His Honour Judge Robert Fraser told Pegg that … Continue reading

Trading standards merger with Buckinghamshire approved

Plans to better protect Surrey residents from con artists and save taxpayers almost £400,000 a year have been approved in a trading standards merger with Buckinghamshire County Council.  

Families warned over killer car seats

A Surrey County Council investigation has uncovered a market in deadly car seats that can kill a child at just 30mph. The council’s trading standards team is warning families of young children not to buy the illegal seats, which are imported from China and fail all UK safety standards. Crash testing done by Britax shows … Continue reading

£200k scam victim dubbed a national hero

A Surrey pensioner scammed out of more than £200,000 over 56 years has been dubbed a national hero for speaking out to help others. Sylvia Kneller hit the headlines in January after revealing she paid around £100 a week in deposits for phoney prizes to lottery or horoscope tricksters until Surrey County Council trading standards … Continue reading

Triple the victims of copycat websites in Surrey

The number of Surrey victims of websites overcharging for documents like passports has trebled in half a year. Between January and May, more than 150 people in Surrey paid unnecessary fees to official-looking copycat websites. In the whole of 2013, around 50 Surrey residents were duped. Surrey victims have paid £19,000 to copycat websites so … Continue reading

Cosmetics linked to cancer seized in major trading standards haul

Potentially life-threatening cosmetics have been seized by Surrey County Council as part of one of the UK’s largest-ever hauls of its kind. The 752-kilo cargo taken by trading standards officers at Heathrow Airport includes more than 1,000 cosmetic items, from creams to lotions, containing a skin bleaching ingredient – hydroquinone – that is banned in … Continue reading

Surrey and Buckinghamshire trading standards to develop proposals to join forces

Scammers and con artists targeting Surrey and Buckinghamshire residents face a stronger crackdown under proposals to team up the counties’ trading standards services. Both county councils’ trading standards services are developing proposals to team up to protect the public even more against consumer rip-offs and to support local businesses. If the plans are approved by … Continue reading

County council in groundbreaking deal to help small businesses nationally

The county council’s trading standards team has linked up with a national body to simplify rules for local shopkeepers and encourage economic growth. For more information, click here to visit the Association of Convenience Stores press release.

£200k rip-off victim’s scam mail warning

A Surrey pensioner fleeced out of £200,000 over 56 years by callous con artists has stopped after a campaign by Surrey County Council. Fake lottery and horoscope tricksters duped Sylvia Kneller, of Farnham, who sent money as deposits for phoney prizes. To make matters worse, her husband left her, but still Ms Kneller believed in … Continue reading

Surrey trading standards to appear on ITV tomorrow night

Surrey County Council Trading Standards will feature on ITV’s Hunting the Doorstep Connmen programme tomorrow night (30 July). The programme, which airs on ITV1 between 9pm and 10pm, follows Raith Bennett as he goes about his work. In June, Surrey’s consumer champions revealed they had prevented unsuspecting victims being conned out of almost £40,000 in … Continue reading

Consumer champions stop £40,000 being handed to rogue traders

Consumer champions have stopped rogue traders ripping off unsuspecting victims to the tune of almost £40,000 in a year. Surrey County Council Trading Standards’ rapid action team prevented victims – many of them vulnerable – being conned out of £38,000 in the last financial year. It took the total the team has stopped people handing … Continue reading

BBC radio interview: SSE fined £10.5 million over sales tricks

Steve Playle from Surrey County Council Trading Standards gives his reaction to the news that energy company SSE has been fined £10.5 million by energy regulator Ofgem. You can read a statement on the subject from Surrey County Council Trading Standards here.

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