HP, Innovation

County council team named best in Europe

Surrey County Council’s shared services team has been named the best in Europe by a major industry body.

The county council team was praised by the The Shared Services & Outsourcing Network (SSON) for putting the customer at the heart of its service, driving cost savings and increasing efficiency and customer satisfaction.

The team was awarded “Best Shared Service Centre or Outsourcer in Europe for Customer Service”.

Coca Cola Hellenic, Siemens and Bank of Ireland were among the more than 150 organisations up for the title in the annual SSON awards.

Denise Le Gal, the County Council’s Cabinet Member for Business Services, said: “I’m delighted our work has been recognised as the best in Europe.

“It’s a real testament to the staff here that we are delivering a better and more innovative service than so many multi-billion pound organisations and this is a fantastic reward for their efforts.”

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