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South West Trains

This tag is associated with 8 posts

New train operator improvements “vital for passengers and businesses”

On South Western Railway’s first full day of operations after taking over running the train network covering much of Surrey from South West Trains, Cabinet Member for Transport Mike Goodman said: “With Surrey generating almost £40 billion a year for the UK economy and 130,000 residents going into London daily, this network is vital for … Continue reading

VIDEO: Southern trains make commuters late once a week

Feel like you’re always delayed on Southern Rail trains? Well now official statistics confirm that suspicion – using the network has made you really late on the work commute once a week over a three-month period. New Office for Rail and Road figures reveal that almost one in 10 Southern trains were cancelled or delayed more than 30 minutes … Continue reading

Surrey trains among England and Wales’ most overcrowded

Following today’s news that two train services in Surrey were among the most overcrowded in England and Wales last year, the county council’s Cabinet Member for Environment and Planning Mike Goodman (pictured) said: “Crammed carriages are the bane of every commuter’s life and these figures really go to show why Crossrail 2 is vital for passengers and … Continue reading

Late services and crammed carriages account for nearly half of South West Trains complaints

Nearly half of the complaints about South West Trains in a year were about late services and crammed carriages, it has been revealed. Figures from the Office of Rail and Road showed that they topped the 2015-16 list of passenger complaints to the franchise that covers a large chunk of Surrey. That was despite the share of … Continue reading

Call for Oyster-style ticketing on Surrey’s public transport

Oyster-style ticketing that can be used on all public transport should be rolled out across Surrey, according to the county council. The authority wants the company winning the next South Western rail contract to introduce a smart system that also allows passengers to pay for bus journeys. It comes after FirstGroup and Stagecoach, which currently … Continue reading

Three of six worst train operators for customer satisfaction serve Surrey

Following today’s news that a survey by watchdog Transport Focus found three of the six worst train operators for customer satisfaction nationally serve Surrey, county council Cabinet Member for Environment and Planning Mike Goodman said: “These ratings show why Crossrail 2 is essential for the economy and commuters. Not only will the planned railway reduce overcrowding, … Continue reading

Time running out to support Surrey’s inclusion in Crossrail 2

There are just two weeks left for people to support Surrey’s inclusion in Crossrail 2, which could have benefits across the South East. Mayor of London Boris Johnson is consulting on the new cross London rail line, which could increase capacity on the South West Main Line by up to 40% at peak times. There … Continue reading

Welcome for longer trains

Surrey County Council has welcomed an announcement by South West trains that extra carriages will be added to rail services in Surrey. The news comes just weeks after the county council urged the Government to help address an urgent need for longer trains, faster journeys and more platforms in Surrey, to reduce overcrowding and boost … Continue reading

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