Nearly half of the complaints about South West Trains in a year were about late services and crammed carriages, it has been revealed. Figures from the Office of Rail and Road showed that they topped the 2015-16 list of passenger complaints to the franchise that covers a large chunk of Surrey. That was despite the share of … Continue reading
Plans for Transport for London to take over rail routes in Surrey offer the chance to improve services for passengers and businesses “currently being let down”. Responding to a consultation on the proposals, the county council’s Cabinet Member for Environment and Planning Mike Goodman (pictured) said Surrey’s rail network suffers “a lack of rail capacity … Continue reading
Following the news from consumer group Which? that a survey of rail passengers revealed complaints about poor service, Cabinet Member for Environment and Planning talked to BBC Surrey about the council’s push for Oyster-style ticketing on trains and buses in the county. Audio courtesy of BBC Surrey.
Oyster-style ticketing that can be used on all public transport should be rolled out across Surrey, according to the county council. The authority wants the company winning the next South Western rail contract to introduce a smart system that also allows passengers to pay for bus journeys. It comes after FirstGroup and Stagecoach, which currently … Continue reading
Following today’s news that a survey by watchdog Transport Focus found three of the six worst train operators for customer satisfaction nationally serve Surrey, county council Cabinet Member for Environment and Planning Mike Goodman said: “These ratings show why Crossrail 2 is essential for the economy and commuters. Not only will the planned railway reduce overcrowding, … Continue reading
Following today’s announcement of plans for Transport for London (TfL) to take control of the capital’s suburban commuter network from rail companies, Surrey County Council’s Cabinet Member for Environment and Planning Mike Goodman said: “With four Surrey services among the top 10 most overcrowded trains in the country we welcome any plans that boost businesses … Continue reading
Leaders behind the devolution bid for three of England’s strongest performing counties have outlined to Government how their plan would boost growth for the region’s residents. Communities Minister Baroness Williams heard the proposals for how East Sussex, Surrey and West Sussex would work together to help tackle the congested road and rail network, pioneer new … Continue reading
Crossrail 2 could go to Dorking and should extend to Woking. Those are two key findings of a study for the county council examining ways to get the maximum benefit for Surrey’s businesses and commuters from the proposed railway. Plans for the cross-London line currently take in Shepperton, Epsom, Hampton Court, Chessington South and Surbiton … Continue reading
As Transport for London launched a consultation on Crossrail 2, Surrey County Council’s Cabinet Member for Environment and Planning Mike Goodman said: “This train link is vital for commuters and businesses – not only will the planned railway reduce overcrowding, it will boost the economy in Surrey, London and the wider region. That’s why we’ve launched a study looking at … Continue reading
Following the news that London and South East passengers made a record 289 million journeys between April and June, Surrey County Council’s Cabinet Member for Environment and Planning Mike Goodman said: “These figures are yet another reason why Crossrail 2 is vital for commuters and the economy. “With daily commuter numbers on the South West … Continue reading
Following today’s news that four Surrey train services are among the most overcrowded in England and Wales, Surrey County Council Cabinet Member for Planning Mike Goodman said: “It’s a terrible feeling when a train pulls in already chock full and passengers have to pack in like sardines. “Such overcrowding makes Crossrail 2 vital. Not only will … Continue reading
As London Mayor Boris Johnson today unveiled a Crossrail 2 growth commission, the county council revealed it has launched a study to examine the benefits of stretching the planned rail link further into Surrey. Proposals for the cross-London line currently take in Shepperton, Epsom, Hampton Court, Chessington South and Surbiton stations on its southern tip. … Continue reading
Following a report by Network Rail about improving rail services from Waterloo, Surrey County Council Cabinet Member for Transport John Furey said: “It’s awful feeling like a sardine packed into a train carriage. These plans are good news for Surrey’s commuters and economy. They include electrifying the North Downs Line, more platforms and ways to ease bottlenecks, all … Continue reading
Following the Government’s announcement of a £50 million redevelopment of Gatwick Airport’s railway station as part of a £375m national infrastructure investment plan, Surrey County Council’s Cabinet Member for Transport and Environment John Furey said: “This is great news for Surrey’s commuters and economy. A new platform and better facilities will help to reduce overcrowding … Continue reading
A call for a major new rail service to come to Surrey has received a boost from influential groups across the county. Surrey County Council wants our rail network to be connected to the potential Crossrail 2 project, which could run from the county into London from the 2030s if it receives Government approval. If … Continue reading